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Welcome to the CIAC Certification Testing Portal

 From here: 

 

Registered Proctors can perform a System Check and Launch CIAC Certification Assessments.

 

§   Perform a System Check.  This quick, automatic check determines whether the computer to be used for testing is properly configured to access the online CIAC Certification Assessments. 

 

    • After the System Check is successfully completed, you will be directed to the 'Testing Log-In Screen' where you will enter your password to log-in and launch an assessment for candidate testing.  NOTE: Only purchased CIAC Certification Assessments can be launched.   

 

    • If the computer fails the System Check, an alert message will provide information on the required software and browser configuration. 

  

Registered Candidates can view and edit personal data.

 

 

Take a CIAC Certification Practice Test.   

 

Whether you are a Registered Candidate or considering CIAC Certification, the Practice Tests are a no-strings-attached way to compare your present knowledge and skills against industry competency standards.  NOTE: Advance purchase is required to launch a Practice Test, at which time you will receive a log-in password. 

 

o         More about the Practice Tests 

 

o         Purchase  Practice Tests 

 

  

Got questions?  Need help?  Contact CIAC by email at support@ciac-cert.org or call 1-615-373-2376.

 






CIAC Certification Is Creating A New Breed Of Contact Center Experts